At Velomont, we aim to process your order within 1-2 days, but we often manage to ship orders on the same day they are received.

Delivery times vary depending on the destination country, but typically range from 7 to 14 days. Immediately after processing your order, you will receive a tracking number. You can use this number to monitor the progress of your shipment at:

If your package does not arrive within the expected timeframe, please email us at [email protected] so we can address the issue promptly. If the tracking information shows your package as delivered but you have not received it, contact us so we can initiate a claim with the shipping carrier.